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A PENSIONER is seeking compensation from a tour operator after suffering food poisoning on a dream holiday cruise.
Cynthia Dimond claims she fell ill after eating fish on the Island Escape ship during a week-long cruise around the Canary Islands and Morocco in March.
She says she suffered sickness and diarrhoea within hours of eating the food and was confined to her cabin with her husband.
Now Mrs Dimond is still suffering from the effects of the illness and is claiming compensation from Thomson Holidays.
Retired Woolworths worker Mrs Dimond, aged 67, said: “We had been looking forward to a dream cruise, but it turned into a nightmare. I still suffer with stomach cramps, diarrhoea and sickness. The holiday was just horrendous.”
Mrs Dimond and her husband, David, had booked a £1,200 full-board holiday to give them a break after caring for her 91-year-old mother Agnes Gibson.
Mrs Dimond, of The Covert, Clayton, added: “I’m very particular about what I eat.
“One night I had cod, potatoes and poached cabbage.
“I started to eat it. I thought it was strong and bitter.
“There were three pieces of cod, I’d eaten two, but the minute I put the fork in the third piece the aroma was horrid. I left it and within an hour I was nauseous.
“I kept vomiting. I was going to the toilet constantly.”
Mrs Dimond was seen by the ship’s doctor, who treated the illness with antibiotics and other medications, and suggested she eat crackers and water.
After the examination Mrs Dimond, and her husband David who was not ill, were confined to their cabin for the remaining two-and-a-half days of the break.
It meant the Dimonds only got off the ship in Tenerife.
Retired entrepreneur Mr Dimond, aged 68, said: “We have been on a cruise before, on the same boat. But when we got to the cabin this time there was a terrible smell of must.
“We felt the bathroom was dirty and I went to complain. But the ship was full so there were no cabins to move to.
“Staff came down and cleaned the cabin and bathroom with bleach and we thought we should make the most of it.”
Legal firm Irwin Mitchell has submitted a claim on behalf of Mrs Dimond to Thomson Holidays.
Solicitor Elizabeth Tetzner, said: “It is totally unacceptable that Mrs Dimond got so ill during her cruise, and that she continues to suffer.”
Thomson Holidays is investigating Mrs Dimonds’s claim.
At says the health and safety of customers is its “primary focus” and it “closely monitors” all ships in its fleet.
A spokesman said: “Island Cruises can confirm that sickness onboard the Island Escape from February to date, which includes when Mr and Mrs Diamond travelled, has been minimal.
“Our legal team has been investigating Mr and Mrs Diamond’s complaint and were surprised to learn they had instructed no-win no-fee solicitors who wish to play this out in the press. We do not feel that it is in the best interests of the law firm’s clients – our customers. As the couple have decided to pursue legal action we cannot comment further.”
Originally Posted at: www.thisisstaffordshire.co.uk